{"id":3342,"date":"2026-09-28T21:46:19","date_gmt":"2026-09-28T21:46:19","guid":{"rendered":"https:\/\/assig.com.mx\/?page_id=3342"},"modified":"2026-09-28T22:28:14","modified_gmt":"2026-09-28T22:28:14","slug":"que-hacer-si-un-trabajador-necesita-atencion-especializada","status":"publish","type":"page","link":"https:\/\/assig.com.mx\/?page_id=3342","title":{"rendered":"\u00bfQu\u00e9 hacer si un trabajador necesita atenci\u00f3n especializada?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3342\" class=\"elementor elementor-3342\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7288564 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7288564\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9fbfaa1\" data-id=\"9fbfaa1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a08157 elementor-widget elementor-widget-heading\" data-id=\"8a08157\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 hacer si un trabajador necesita atenci\u00f3n especializada?\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38e6989f elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"38e6989f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-299aba36\" data-id=\"299aba36\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67f437ad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"67f437ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Uno de los mayores temores de las organizaciones es identificar a un colaborador con se\u00f1ales evidentes de afectaci\u00f3n emocional y no saber c\u00f3mo actuar. En algunos casos, durante la entrevista de valoraci\u00f3n, pueden detectarse manifestaciones de estr\u00e9s severo, agotamiento, ansiedad, dificultades importantes para afrontar las demandas laborales o situaciones derivadas de un acontecimiento traum\u00e1tico.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4cdb343\" data-id=\"4cdb343\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95090a7 elementor-widget elementor-widget-heading\" data-id=\"95090a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18a4392 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18a4392\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6260287\" data-id=\"6260287\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-208b37f8 elementor-widget elementor-widget-text-editor\" data-id=\"208b37f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Ante estos escenarios, es importante recordar que el papel de la empresa y del psic\u00f3logo organizacional no es realizar un diagn\u00f3stico cl\u00ednico ni proporcionar tratamiento psicol\u00f3gico. Su funci\u00f3n consiste en identificar oportunamente la necesidad de apoyo y facilitar el acceso a recursos especializados.<\/span><\/p><ul><li aria-level=\"1\"><span style=\"color: #33cccc;\"><b>Realizar una valoraci\u00f3n profesional<\/b><\/span><\/li><\/ul><p><span style=\"color: #000000;\">Antes de cualquier decisi\u00f3n, es fundamental comprender la situaci\u00f3n de manera integral. La entrevista permite determinar si la afectaci\u00f3n est\u00e1 relacionada principalmente con factores laborales, si existen elementos externos que influyen en el bienestar de la persona o si se observan indicadores que requieren atenci\u00f3n especializada.<\/span><\/p><p><span style=\"color: #000000;\">Este paso evita tanto la minimizaci\u00f3n como la sobredimensi\u00f3n de los casos.<\/span><\/p><ul><li aria-level=\"1\"><span style=\"color: #33cccc;\"><b>Canalizar a servicios especializados<\/b><\/span><\/li><\/ul><p><span style=\"color: #000000;\">Cuando la valoraci\u00f3n sugiere que el trabajador requiere apoyo profesional, la organizaci\u00f3n puede establecer mecanismos de canalizaci\u00f3n a:<\/span><\/p><ul><li aria-level=\"1\"><span style=\"color: #000000;\">Psic\u00f3logos cl\u00ednicos.<\/span><\/li><li aria-level=\"1\"><span style=\"color: #000000;\">Servicios de apoyo psicol\u00f3gico externos.<\/span><\/li><li aria-level=\"1\"><span style=\"color: #000000;\">Programas de asistencia al empleado.<\/span><\/li><li aria-level=\"1\"><span style=\"color: #000000;\">Instituciones p\u00fablicas de salud.<\/span><\/li><li aria-level=\"1\"><span style=\"color: #000000;\">Especialistas en salud mental autorizados.<\/span><\/li><\/ul><p><span style=\"color: #000000;\">La canalizaci\u00f3n debe realizarse con respeto, confidencialidad y sin generar estigmatizaci\u00f3n hacia el colaborador.<\/span><\/p><ul><li aria-level=\"1\"><span style=\"color: #33cccc;\"><b>Proteger la confidencialidad<\/b><\/span><\/li><\/ul><p><span style=\"color: #000000;\">La informaci\u00f3n obtenida durante las entrevistas debe manejarse bajo estrictos criterios de confidencialidad.<\/span><\/p><p><span style=\"color: #000000;\">Los l\u00edderes y responsables de recursos humanos no necesitan conocer detalles personales o cl\u00ednicos del trabajador. Lo relevante para la organizaci\u00f3n es comprender qu\u00e9 medidas laborales pueden contribuir a reducir los factores de riesgo identificados.<\/span><\/p><ul><li aria-level=\"1\"><span style=\"color: #33cccc;\"><b>Revisar las condiciones de trabajo<\/b><\/span><\/li><\/ul><p><span style=\"color: #000000;\">Un error frecuente consiste en canalizar al trabajador sin intervenir sobre las causas organizacionales que pudieron contribuir al problema.<\/span><\/p><p><span style=\"color: #000000;\">Si un colaborador presenta desgaste emocional derivado de cargas excesivas de trabajo, conflictos con su jefe o jornadas prolongadas, la soluci\u00f3n no deber\u00eda limitarse a recomendar apoyo psicol\u00f3gico. Tambi\u00e9n es necesario revisar las condiciones laborales que est\u00e1n generando el riesgo.<\/span><\/p><p><span style=\"color: #000000;\">La atenci\u00f3n individual y la mejora organizacional deben avanzar de forma paralela.<\/span><\/p><ul><li aria-level=\"1\"><span style=\"color: #33cccc;\"><b>Dar seguimiento al caso<\/b><\/span><\/li><\/ul><p><span style=\"color: #000000;\">La canalizaci\u00f3n no deber\u00eda representar el final del proceso.<\/span><\/p><p><span style=\"color: #000000;\">Sin invadir la privacidad del trabajador, la empresa puede realizar seguimiento para verificar que:<\/span><\/p><ul><li aria-level=\"1\"><span style=\"color: #000000;\">El colaborador conoce los recursos de apoyo disponibles.<\/span><\/li><li aria-level=\"1\"><span style=\"color: #000000;\">Se han implementado las medidas laborales acordadas.<\/span><\/li><li aria-level=\"1\"><span style=\"color: #000000;\">Los factores de riesgo identificados est\u00e1n siendo atendidos.<\/span><\/li><li aria-level=\"1\"><span style=\"color: #000000;\">Existen mejoras en su experiencia de trabajo.<\/span><\/li><\/ul><p><span style=\"color: #33cccc;\"><b>Una responsabilidad compartida<\/b><\/span><\/p><p><span style=\"color: #000000;\">La salud mental en el trabajo no es responsabilidad exclusiva del colaborador ni de la organizaci\u00f3n. Es un esfuerzo compartido en el que cada parte cumple una funci\u00f3n espec\u00edfica.<\/span><\/p><p><span style=\"color: #000000;\">Cuando una empresa identifica oportunamente a un trabajador que necesita apoyo especializado y facilita el acceso a la atenci\u00f3n adecuada, no solo fortalece el cumplimiento de la NOM-035, sino que demuestra un compromiso genuino con el bienestar de las personas.<\/span><\/p><p><span style=\"color: #000000;\">Porque el objetivo final de la norma no es identificar trabajadores en riesgo, sino prevenir que esos riesgos se conviertan en da\u00f1os a la salud.<\/span><\/p><div><div><div><div><div><h2><span style=\"color: #33cccc;\">\u00bfC\u00f3mo te apoya ASSIG?<\/span><\/h2><p><span style=\"color: #000000;\">En <strong>ASSIG<\/strong> apoyamos a las organizaciones en la atenci\u00f3n y seguimiento de los riesgos psicosociales conforme a la <strong>NOM-035-STPS-2018<\/strong>, mediante entrevistas de valoraci\u00f3n, orientaci\u00f3n para la canalizaci\u00f3n a servicios especializados y recomendaciones para atender los factores laborales identificados.<\/span><\/p><p style=\"text-align: center;\"><span style=\"color: #000000;\">Nuestro enfoque busca que la organizaci\u00f3n pueda<\/span> <span style=\"color: #33cccc;\"><strong>actuar oportunamente, proteger la confidencialidad del trabajador y fortalecer un entorno laboral saludable<\/strong>.<\/span><\/p><p style=\"text-align: center;\"><span style=\"color: #33cccc;\"><strong>Cont\u00e1ctanos<\/strong><\/span> <span style=\"color: #000000;\">por WhatsApp<\/span> <span style=\"color: #33cccc;\"><strong>220 492 99 93<\/strong><\/span> <span style=\"color: #000000;\">o env\u00edanos un correo a <strong><a style=\"color: #000000;\" href=\"mailto:contacto@assig.com.mx\">contacto@assig.com.mx<\/a><\/strong>.<\/span><\/p><p style=\"text-align: center;\"><span style=\"color: #33cccc;\"><strong>#NOM035 #RiesgosPsicosociales #SaludMentalLaboral #BienestarLaboral #Prevenci\u00f3n #ASSIG #Consultor\u00edaEspecializada<\/strong><\/span><\/p><\/div><\/div><\/div><\/div><\/div><div><div>\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ede91bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ede91bb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9f24dbd\" data-id=\"9f24dbd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b35c5c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b35c5c7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2f1a5b\" data-id=\"b2f1a5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00bfQu\u00e9 hacer si un trabajador necesita atenci\u00f3n especializada? Uno de los mayores temores de las organizaciones es identificar a un [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1189,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3342","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Conoce qu\u00e9 hacer cuando un trabajador necesita atenci\u00f3n especializada, c\u00f3mo canalizarlo y dar seguimiento conforme a la NOM-035.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/assig.com.mx\/?page_id=3342\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.2\" \/>\n\t\t<meta property=\"og:locale\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:site_name\" content=\"ASSIG - Professional Services Website\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"\u00bfQu\u00e9 hacer si un trabajador necesita atenci\u00f3n especializada? 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